Concierge Tagging Service Terms

1. Items delivered to Tagger must meet ACCEPTED ITEMS LIST & GUIDELINES.  Items not meeting these requirements will be donated, without additional notice to seller.

2. Neatly pack items in average size plastic storage tubs with lids (approx. 56 quart or 18 gallon) or boxes with closed tops. Label each tub, lid and/or box with your seller number. NO ITEMS PACKED IN TRASH BAGS OR EXTRA LARGE TUBS ACCEPTED.

3. Pack clothing separate from non-clothing items.

4. Clothing and textiles freshly laundered with matching sets folded together. FASTEN ALL SNAPS, BUTTON ALL BUTTONS AND ZIP ALL ZIPPERS.

5. Concierge Tagging Service sellers retain 40% of their proceeds and their Tagger retains 20% of their proceeds..

   1. Estimated earnings ,provided online, during sale, will not match​ actual earnings for Concierge sellers, due to difference in seller percentage and fees.

6. $15 Concierge Service Fee deducted from seller proceeds and passed through to Tagger. This covers supplies for your first 200 items tagged. This is in addition to your regular seller fee, paid to Back on the Rack at time of registration.

7. Concierge Supply Fees will also be deducted from seller proceeds for items tagged as follows: $10 per additional hundred for items 201+. Based on seller inventory item count after all items entered, not items sold.

8. You agree all items will be discounted to at least 50% off, at your Tagger's sole discretion.
9. Additional services may be provided, at your Tagger's discretion, with fees deducted from your proceeds. This is NOT meant to be a list of available services, but rather, a deterrent to encourage you to properly prepare your items for drop-off. To avoid additional fees, properly prepare items before delivering to tagger.

   1. $10 per tub fee applies for matching clothing sets not folded together.

   2. Battery-operated items must have working batteries. Batteries may be replaced for a $2 Battery Fee, per battery, or donated.

   3. Package multi-piece items in clear zipper bags. Tape closed with clear packing tape. Otherwise, a $3 Bagging Fee, per multi-piece applies.

   4. Boxed items (games, puzzles. etc.) must be taped closed with clear packing tape. There is a $1 Taping Fee, per item.

   5. A $5 Large Item Cleaning Fee, per item, applies for unclean baby gear, etc.

   6. A $2 Shoe Cleaning Fee, per pair, applies for unclean footwear.

   7. We reserve the right to assess additional fees, for other unforeseen services provided. 

10. DELIVER ONLY YOUR BEST, PROPERLY-PREPARED ITEMS FOR TAGGING! There is a 10-item grace limit for unaccepted item handling. Afterwards, $0.20 per item will be assessed for each item delivered to Tagger for Tagging that fails to meet published Accepted Items & Guidelines. Sellers who continually require additional services and fees, or have excessive donated items, will become ineligible for future Concierge Tagging Service.

    1. The extra time it takes to tag improperly prepared items, or handle items outside our ACCEPTED ITEMS LIST & GUIDELINES is disrespectful to your Tagger and unfair to sellers unable to receive a Concierge Tagging Service spot.

    2. Teen Girls / Boys, Ladies, Men’s and Maternity hanging clothes, Ladies shoes, and Home Décor may be accepted ONLY at Tagger discretion. 

    3. Not all items dropped off for Tagging will be Tagged. Your tagger will only tag the highest-quality, desirable brands/sizes/items. 

11. All regular terms and conditions Back on the Rack, LLC Seller Agreement & Release apply, as agreed to during online registration.

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Questions? Contact us at info@BackOnTheRackRoanoke.com

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