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Concierge Tagging Service Request

This is a high-demand service with limited openings. Your request is not a guarantee we'll be able to assign you a Tagger. MUST COMPLETE AND SUBMIT A SERVICE REQUEST for each pop-up.

REGISTER AS A SELLER BEFORE SUBMITTING THIS FORM! What is your seller number?

How many average size storage tubs (approx. 56 quart or 18 gallon) of items do you estimate you would like to sell? BRING YOUR BEST ONLY!

How much do plan to prepare items for your tagger / what level of service are you requesting?
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What would you like to do with any unsold items following the sale?

REQUEST SUCCESSFULLY SUBMITTED - THANK YOU!

I understand and agree to the Concierge Tagging Service TERMS OUTLINED BELOW. I understand that if I do not follow the terms, my items may not be tagged. Service requests will be given preference, based on answers to request forms questions. Our ability to provide tagging service to you may change, without notice.

Concierge Tagging Service Terms

  1. Items delivered to Tagger must meet ACCEPTED ITEMS LIST & GUIDELINES.

  2. All items must be CLEAN and/or freshly-laundered.

  3. Neatly pack items in average size plastic storage tubs with lids (approx. 56 quart or 18 gallon) or boxes with closed tops. Label each tub, lid and/or box with Seller number. ITEMS PACKED IN TRASH BAGS OR EXTRA LARGE TUBS NOT ACCEPTED.

  4. Pack clothing separate from non-clothing items.

  5. Concierge Sellers retain 40% - 50% of their proceeds, less applicable service and supply fees, dependent upon amount of item preparation they choose to do. Retain more of your Seller proceeds by selecting Crew slots. Online MyCM estimated earnings, are estimated for Regular Sellers (at 60%) and WILL NOT match​ your Seller proceeds.

  6. Concierge Service Fee of $15 deducted from Seller proceeds. This is in addition to any registration fee paid when registering as a Seller in the MyCM tagging system.

  7. Supply Fees deducted from Seller proceeds for tagged items as follows: $15 up to 100 items, $20 101-150 items, $25 151-200 items, $30 201-250 items, $35 251-300 items, $40 301-350 items, $45 351-400 items and $50 401-450 items.

  8. You agree all items will be marked for discounting of 25% - 75%.

  9. Additional services may be provided, at Tagger's discretion, with fees deducted from your proceeds. This is NOT meant to be a list of available services, but rather, a deterrent to encourage you to properly prepare your items for drop-off. To avoid additional fees, properly prepare items before delivering to Tagger.
    • When choosing a level of service that required you to hang your items, please ensure you use appropriate hangers. DO NOT use infant size hangers on clothing larger than 12mo. If you cannot shake a hung item without it falling off, your hanger is too small. If your hangers are inappropriate, you will be asked to rehang or assessed a $0.20 per item rehanging fee.

    • Battery-operated items must have working batteries. Batteries may be replaced for a $2 Battery Fee, per battery, or donated.

    • Package multi-piece items in clear zipper bags. Tape closed with clear packing tape. Otherwise, a $3 Bagging Fee, per multi-piece applies.

    • Boxed items (games, puzzles. etc.) must be taped closed with clear packing tape. There is a $1 Taping Fee, per item.

    • A $5 Large Item Cleaning Fee, per item, applies for unclean baby gear, etc.

    • A $2 Shoe Cleaning Fee, per pair, applies for unclean footwear.

    • We reserve the right to assess additional fees, for other unforeseen services provided. 

  10. DELIVER ONLY YOUR BEST, PROPERLY-PREPARED ITEMS!  A $0.25 per item assessed for each item delivered to Tagger that fails to meet published Accepted Items & Guidelines. These items will also be donated, without additional notice to you. Sellers who continually require additional services and fees, or have excessive donated items, will become ineligible for future Concierge Tagging Service.

    1. Teen Girls / Boys, Ladies, and Maternity hanging clothes, Ladies shoes, and Home Décor may be accepted ONLY at Tagger discretion. 

    2. Not all items dropped off for Tagging will be Tagged. Tagger will only tag the highest-quality, desirable brands/sizes/items. 

  11. All regular terms and conditions Back on the Rack, LLC Seller Agreement & Release apply, as agreed to during online registration.

Questions? Contact us at info@BackOnTheRackRoanoke.com

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